Who do you trust to give you an honest analysis?
Gibson remembers attending a retail conference in Reno, Nev. If they want to pick it up in the store, then they pick it up in the store. Customers want buy-from-anywhere flexibility and an endless aisle of products.
Retailers desire single inventory pool to control investment. Key challenges for retailers include system-wide visibility, in-store accuracy levels, technology capabilities and DC integration activities. The cost of employment and labor turnover issues justify a new model for DC operations.
To solve this issue, retailers should analyze ROI for automation opportunities. To achieve this goal, retailers have to be able to justify major investments and integrate omni-channel operations. Customers expect an array of rapid fulfillment options and no-cost delivery.
Retailers must match capacity and capabilities to volume and service requirements. To make that happen, retailers must be able to meet true demand for same-day and offer fast vs. Creating separate fulfillment facilities for uncertain volume carries significant risk.
To overcome these issues, retailers must fully use existing infrastructure capacity to compete. Achieving this goal can be difficult due to the breadth of SKU assortment and volume by channel.
Carriers are more selective about lanes served and strategic customer relationships. Retailers must be creative and think long-range when developing transportation strategies.
The problem is that innovation options are limited and some retailers continue to be plagued by the aftermath of port disruption.
Inwe saw the implementation of dimensional DIM weight pricing. Retailers have been since assessing the impact of this new parcel pricing strategy. Key challenges include the volume of split ships, store personnel training and packaging options at stores. Fulfillment missteps are very costly and highly publicized events that erode margins and consumer confidence.
Retailers must reduce complexity and expense of supply chain operations. To achieve these goals, companies must work through issues like fulfillment and delivery cost control and low customer switching efforts.
Two other big areas of concern were materials handling and omni-channel fulfillment trends. This basic fact was revealed in the report. When the customer gets there, the retailer had better be able to find that product and quickly.Egypt dropped back one place in the Doing Business report issued recently by the World Bank, ranking th out of listed countries worldwide.
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